Logging in to Your Cyber Dive Parent Dashboard is Simple and Quick!
Either access the Parent Dashboard on your mobile phone browser or download our 'Cyber Dive Parent Dashboard' app for easier access.
First-Time Users:
Click 'Sign Up' if it is your first time logging in.
Enter the email address or phone number you want to use for your account.
A verification code will be sent to your email or phone to confirm your identity.
Enter the 5-digit code displayed on your child's Aqua One screen.
Your device is now connected!
Returning Users:
Click the 'Login' button at the bottom of the page. Enter the email address or phone number you previously used when signing up.
Trouble logging in?
A few things to check:
Check your spam folder if you're not receiving your verification code by email.
Try your phone number instead of email (or vice versa) — use whichever you registered with.
Clear your browser cache if the page isn't loading correctly, then try again.
If you're still having trouble, click the live support icon on your Parent Dashboard to chat with a member of our Customer Care team.